Eglin Federal Credit Union is pleased to congratulate Member Service Counselor II Kimberly Hixon for 30 years of service. Kimberly currently resides in Crestview.
On Thursday, April 2, a celebratory breakfast was held at the North Crestview Branch to honor Kimberly’s milestone anniversary. Friends, family and coworkers gathered to recognize her dedication and contributions.
North Crestview Branch Manager Marilyn Boyer congratulated Kimberly, saying, “Kim has served the North Crestview Branch for 20 of her 30 years with Eglin FCU, and we deeply value the wisdom and knowledge she has gained during that time. She consistently provides excellent member service and is always willing to share her expertise with her teammates. Kim is a fixture in this community, and members regularly ask for her by name. We also want to congratulate her on her well-deserved promotion to Member Service Supervisor at the DeFuniak Springs Branch, which will open soon. While we will miss her, we are proud of her accomplishments, wish her the best and know she will continue to do great things for our members.”
Kimberly began her career with Eglin FCU on April 23, 1996, as a Teller at the Eglin AFB Branch. The following year she moved to the Bluewater Bay Branch as a Teller and was quickly promoted to Membership Officer. From 2003 to 2006 Kimberly worked at the South Crestview Branch as a Teller and then at the North Crestview Branch as Senior Teller and Membership Officer. In 2007, Kimberly moved into the role of Member Service Counselor at North Crestview, where she diligently served our membership for over 17 years. In 2024, Kimberly’s dedication to excellence was rewarded with a promotion to Member Service Counselor II. Looking ahead, Kimberly will be joining the DeFuniak Springs Branch as Member Service Supervisor when that Branch opens later this year.
“I wouldn’t be who I am today without Eglin FCU and the amazing people I’ve met along the way,” Kimberly said. “Everyone here has played a part in my journey, and I truly consider this a family. The growth I’ve witnessed over the years has been inspiring, and I appreciate that our growth has always kept our members’ needs top of mind. Over the years, change has meant learning to adapt to new policies, procedures and ways of operating, and I’ve always embraced those challenges as opportunities for improvement — enhancing both our efficiency and the member experience. Our members are our purpose, and I am honored to serve them and always strive to exceed their expectations. It’s bittersweet to be leaving my Crestview team, but I’m excited for my next chapter at the DeFuniak Springs Branch and look forward to tackling the challenges and celebrating the successes that lie ahead.”
