Minto Communities USA has received seven 2023 Eliant HomeBuyers’ Choice Awards. The awards are presented annually to home builders judged by their own home buyers to have provided the best customer experience. Award-winning builders were selected based on results from 190,000 surveys administered by Eliant to all of the recent homeowners of more than 200 major home builders throughout the U.S.
Minto received the first place HomeBuyers’ Choice Award in the category of First Year Quality: High-Volume Builders. The award recipient is selected based on the key survey measure of “Overall, I am satisfied with the quality of my home.” Minto also received the third place award for First Year Customer Service Experience: High-Volume Builders.
Minto construction representatives received five Construction Representative of the Year awards. David Williams received the first-place award, while Chad Dennis and Matt Cole tied for the third-place award, in the High-Volume Survey Responses category. Oscar Jaimes received the first-place award and Bob Richards received the fifth-place award in the Medium-Volume Survey Responses category.
“We are thrilled to honor these exemplary builders and representatives who have achieved outstanding levels of customer satisfaction,” said Eliant President Fernanda Luick. “Consumers have so many choices when selecting a home builder — it is important to recognize those who demonstrate excellence in customer experience.”
Eliant has long been recognized as the nation's leading provider of customer experience management services for U.S., Canadian, and Middle East building firms. Eliant’s customer experience monitoring, training and consulting services are considered to be the industry gold standard.
Minto Communities USA, headquartered in Florida since 1978, builds master-planned communities and homes in Florida and South Carolina. Active communities include Latitude Margaritaville Daytona Beach in Daytona Beach, Florida; Latitude Margaritaville Watersound near Panama City Beach, Florida; Latitude Margaritaville Hilton Head in Hardeeville, South Carolina; The Isles of Collier Preserve in Naples, Florida; and Westlake in Palm Beach County, Florida. Minto recently announced plans to expand into Texas with the Latitude Margaritaville brand.
For information on Minto Communities, visit www.mintousa.com. Follow Minto on Facebook and Instagram at MintoCommunitiesUSA and on Twitter @MintoCommUSA.
