Bit-Wizards, a managed services provider (MSP) with clients throughout the southeast, proudly announces the success of its ongoing partnership with Lisa Jo Spencer, P.A., a probate law and estate planning office based in Mary Esther, Florida. Since 2019, Lisa Jo Spencer's team has leveraged the company's Managed IT Services (MITS) to address critical challenges, transforming their efficiency and protecting them from evolving cybersecurity threats.
Before partnering with Bit-Wizards, the law firm faced ongoing issues that severely impacted its daily operations and security. Lisa Jo's team was often inundated with phishing emails, especially after Florida's First Judicial Circuit was hacked in 2023. The business frequently lost crucial time due to computer and vendor issues, which were worsened because their previous MSPs were unresponsive when they were most needed.
Since becoming a MITS client, Lisa Jo Spencer, P.A. has achieved:
• Enhanced cybersecurity: With a multilayered security approach, Lisa Jo's team can confidently secure sensitive client information and avoid potential threats, offering peace of mind to their clients.
• Modernized infrastructure: The firm undergoes annual infrastructure optimizations, ensuring that its hardware and software perform as intended and are updated when needed.
• Consistent, responsive support: Thanks to IT help desk services from Bit-Wizards, the days of delayed responses, disrupted workflows, and prolonged downtime periods are long gone.
• Streamlined vendor management: By partnering with an MSP that works with third-party vendors on their behalf, Lisa Jo's firm can prioritize client services and avoid time-consuming vendor issues.
"Bit-Wizards keeps us running without any hiccups, and I tell every small business owner I know that it's such a relief to sign up as a MITS client and not worry about technology," says Lisa Jo. "My team and I get to sit back and watch the magic happen, and we love it."
